Case study:
Sovereign Hill
In April 2021 we transitioned the management of the Sovereign Hill Museum contract post 20 years of the same incumbent where the opportunity presented for Sovereign Hill to find a new partner and refresh the service delivery, food and hospitality offer and standards across all their sales.
A true collaborative approach was developed where PRG demonstrated its understanding of the requirements in particular the aspirations of all stake-holders, the long-term objectives, KPIs, terms and financials that has now become the framework of the new catering contract.
OUR EXPERTISE